Contact Support

Professional Support Available

Our technical support team is here to help you get the most out of AI Image Generator Online. We're committed to providing fast, professional assistance.

Email Support

Email: luckytan2001@gmail.com

Response Time: Within 24-48 hours

Languages: English, Chinese

Hours: Monday - Friday, 9 AM - 6 PM (UTC+8)

Quick Help

FAQ Section: Check common solutions below

Response Time: Immediate

Availability: 24/7

Self-Service: Instant troubleshooting

What We Can Help With

Technical Issues

• Image generation failures
• Loading or performance issues
• Browser compatibility
• Error messages
• Feature not working

Usage Questions

• How to write better prompts
• Image quality optimization
• Style and format options
• Best practices guidance
• Feature explanations

Business Inquiries

• Commercial usage rights
• API access requests
• Partnership opportunities
• Custom solutions
• Enterprise features

Frequently Asked Questions

Why isn't my image generating?

Common solutions:

Check your internet connection
Try refreshing the page
Simplify your prompt if it's very complex
Wait a moment and try again (server may be busy)
Clear your browser cache and cookies

How can I improve image quality?

Tips for better results:

Be specific and descriptive in your prompts
Include style keywords (e.g., "photorealistic", "digital art")
Mention lighting and composition details
Add quality modifiers like "high resolution", "detailed"
Experiment with different prompt variations

Can I use generated images commercially?

Yes, absolutely!

You own full rights to all generated images
No attribution required
Use for marketing, products, websites, etc.
Modify and distribute as needed
See our Terms of Service for details

Is my data stored or shared?

No, we prioritize your privacy:

Prompts are processed temporarily and immediately discarded
Generated images are not saved to our servers
No personal information is collected or stored
No registration or account required
See our Privacy Policy for details

What browsers are supported?

Supported browsers:

Chrome 90+ (recommended)
Firefox 88+
Safari 14+
Edge 90+
Mobile browsers (iOS Safari, Chrome Mobile)

Are there any usage limits?

Current policy:

Unlimited image generation for all users
No daily or monthly limits
Rate limiting may apply during high traffic
Fair use policy to prevent abuse
Service remains completely free

Before Contacting Support

To help us assist you faster, please:

Check the FAQ above - many common issues are resolved there
Include specific details - what were you trying to do when the issue occurred?
Describe the problem clearly - what happened vs. what you expected?
Mention your browser and device - helps us troubleshoot technical issues
Include error messages - copy any error text you see
Try basic troubleshooting - refresh page, clear cache, try different browser

Our Support Commitment

Response Times

Technical Issues: Within 24 hours
General Questions: Within 48 hours
Business Inquiries: Within 48 hours
Urgent Issues: Same day (when possible)

Quality Standards

Professional Service: Courteous and helpful
Technical Expertise: Knowledgeable support team
Clear Communication: Easy to understand solutions
Follow-up: Ensure your issue is resolved

Contact Us

Ready to Get Help?

Our support team is standing by to assist you with any questions or issues.

Send Support Email

Email: luckytan2001@gmail.com